What are the roles of members under the WEF group? Members have the following Roles. i. Accept invite. ii. Request individual loan. iii. Approve requests (3 random members receive an SMS to approve the request). iv. Payment of individual loan v. Leave the group.

What is the process of creating a group? The group will go through the following steps for it to be considered fully registered/ functional: Step 1; Creating the Group. Enter your group name and assign yourself an official role (Chairperson, Secretary, or Treasurer ) Step 2; Creating...

What are the steps for joining the group? Once the member is added to a group, they will receive an SMS notifying them that they have been created to Women Enterprise Fund and advised to dial *254# to accept or decline the invitation. i. Dial USSD *254#. ii. Select Women Enterprise Fund....

Which services require approval for them to be completed? The services below will go through the process of approval for them to be completed. i. Loan requests ii. Leaving group iii. Removing a member iv. Role change v. Group closure

What happens if one of the members rejects the request while others approve? The request will be considered rejected and the initiator receive the notification that the request has been rejected.

How many approvals are required for a request to be successful? The proposition will have an approval process for: Member adding Invited members will approve joining the group. Loan request: For a loan request one official will be able to borrow the loan and 2 other officials plus 3 random group members will...

If I have not received the random message for approval, can I approve that transaction? No, you cannot initiate. Only the members who receive the random message for approval can approve.

What are the requirements for closing the group/leaving the group? The group can only be closed after the loan has been re-paid. No member can exit the group with an active loan (group loan or individual loan). Only the officials can initiate group closure. The approval to close the group will be dependent on the...

How can we close the group? The steps below will be initiated by one of the officials and go through the approval process as per the approval matrix. Dial USSD *254# Select Women Enterprise Fund. Manage Group Members. Select Group Closure. Select Approve to confirm closure....

What happens in the case where one of the officials requests to leave the group? For any official who requests to leave the group, the change of official process kicks in. There is no other request will be sent for approval until all the officials are present in the group.